Rules at 1Win
About 1Win
Online since 2016, 1Win has been a favorite among online bettors and casino gamers worldwide. Under the well-respected MFI Investments LTD, 1Win holds a valid Curacao eGaming license under license no. 8048/JAZ 2018-040. As a result, our platform legally accepts players worldwide, with over one million registered users already.
1Win holds the needs and interests of its players at heart. Our topmost mission is to deliver world-class online betting and online gambling services. We also strive to ensure a safe yet exciting gaming environment. That’s why we offer over 13,000 gambling activities, alongside 45+ sports to wager on and 1,000+ daily betting events, among other incredible perks.
General Terms and Conditions
Before using the 1Win website or mobile app, players should familiarize themselves with our terms of use. By creating an account and continuing to use any of our platforms, you acknowledge that you have read, understood, and are bound by these rules and conditions.
1Win restricts account creation to persons who have attained the minimum gambling age as per their local laws. We retain the right to ask for documentation that verifies your age. Failure to submit such documentation gives us the right to suspend your account, decline your registration, or void all your winnings accrued on our platforms until the user provides the required information.
What’s more, when placing bets, 1Win considers a confirmed and submitted bet as an accepted wager. While we will not allow rescinds or refunds after bet acceptance, refunds can take place if a sports event is canceled or postponed to a much later date.
In case of a dispute when placing or settling bet outcomes that constitute a breach of their rights, players have a right to issue a claim within ten days from when they realize the breach. The customer shall make such claims by reaching out to 1Win support staff.
Privacy Policy
The 1Win Sportsbook and online casino collects and processes user data directly and indirectly. As for the information we collect directly, that includes the sensitive data customers surrender during sign-up, verification, deposit/withdrawal, anti-fraud checks, and more. That way, we can verify customer identity and answer support requests while also adhering to applicable AML regulations.
Alternatively, the data we collect and process indirectly is done automatically once you visit any of the 1Win platforms. That includes IP addresses, device type, browser settings, operating system, and more. Such information helps us understand how you use our products and services, empowering us to improve our offerings.
User safety is a priority at 1Win. That’s why we employ 256-bit SSL encryption and other advanced security measures to ensure the topmost security of sensitive user data. Likewise, we limit the access our employees and other partners have to user data, hence reducing the risk of data loss. Our security team also checks event logs, security systems, alerts, and notifications consistently to quickly identify and manage suspicious activity.
Do note that any data you provide at 1Win implies that you agree that we use it as described within this privacy policy. If you do not agree to this privacy policy, refrain from using 1Win platforms or providing any personal data.
Rules on Sports
As mentioned earlier, 1Win features a comprehensive online sportsbook with over 45 sports and 3,500 events to bet on. That includes:
- Mainstream sports like football, basketball, cricket, and tennis;
- Esports like Dota 2, League of Legends, Counter Strike:GO, etc.;
- Niche sports include cyber sports, snooker, darts, and floorball.
We retain the right to add, modify, exclude, or suspend any sport or betting event without prior notice or explanation. Likewise, we maintain our rights to update odds, markets.
Responsible Gaming
At 1Win, we aim to ensure that all our users understand that online gambling and online betting should be for entertainment only. By no means necessary should 1Win registered users use 1Win platforms as a source of income or a means of solving monetary needs.
Nonetheless, we recognize that any user on our platform can fall into the deep pits of gambling addiction. That’s why we provide practical responsible gambling tools, educational materials, and other helpful resources for seeking professional support.
1Win also offers a voluntary self-exclusion tool alongside several limit tools. That includes setting time limits, deposit limits, loss limits, wagering limits, as well as temporary or permanent account closure. Simply contact our support team with adequate reasons supporting why you want to limit your gambling activities. Note that you can lift those limits by contacting support whenever you deem it necessary.
Risk Disclosure
Once you register and start wagering on 1Win, you acknowledge that gambling is a high-risk activity that may result in the loss of deposited funds. By using our products and services, you agree to do so at your discretion. It is solely the user’s responsibility to ensure that our offerings comply with their applicable local laws. All our products and services do not come with express or implied warranties.
Refund Policy
1Win does not issue refunds once the deposit funds, alongside a bonus, if any, have been utilized in gambling or betting. Nevertheless, we only accept refund requests if they are made within 30 days of noticing unauthorized access on their account or 24 hours after the transaction.
To obtain a refund or transaction reversal, we may request that the user provide identity verification documents. Failure to comply within 30 days may result in the closing of the account and abandoning the funds without a right to appeal.
Cookies Policy
Part of the information 1Win collects and processes is through the use of cookies. Aside from giving us vital analytics on how visitors use our platforms, these cookies also help in quick navigation for a better user experience. Nonetheless, users have a right to accept, reject, manage, or disable cookies entirely on their browser while using the 1Win online betting and online casino site.